While we do our best to ensure that you have an amazing experience with LHiDS Creative, we understand sometimes things don't quite work out. We are 100% committed to ensuring your satisfaction with your order.

For refund request, we offer 100% refunds for any/all item(s) in your order. Please note that we don't refund rhe shipping cost. Buyers need to return the product before getting the refund. Your refund will be processed to whatever payment method you used when placing your order.
The refund processing time is around 10 working days after we submit the refund request.

Return Shipping

Please note that you will be responsible for any and all return shipping costs. You will not be responsible for return shipping costs if the item you are returning is damaged or you received the wrong product.

If you're not happy with your LHiDS product, just let us know at service@lhidscreative.com and send the product back for a refund within 30 days of the purchase date.

If you are based outside of the United States of America, you will be asked to return the products to our Taiwan warehouse. US customers can return the goods to our US warehouse.